Product News and Updates
This P3 Help Desk category will focus on updates to the software itself. It will have sections on future updates, weekly activity (bug fixes and new functionality released), known issues and any other general announcements.
Announcements
- Weekly Bugs Fixes & Maintenance Items
- Weekly Bugs Fixes & Maintenance Items - Archive
- 2022 Software Survey Results
- Important Announcement
- To Do List Functionality Preview
- 2 Way Text Preview
Version 18.0
Version 17.1
Version 17.0
- Email Communication Update
- Software Survey - Phase 1 Enhancements
- Version 17.0 Overview
- Service Agreement - Quarterly Billing
- Report - All Invoices not linked to a Service Call
- Add Snapshot for Revenue by Service Call Type
Version 16.4
- Version 16.4 Overview
- Summary of Home Page Layout Changes
- System Announcements Overview
- How to Initiate a 2 Way Text Conversation from your Website
- Software Utilization Overview
- How to Change the Default Home Page
Version 16.0
- Version 16.0 - Overview
- Review Module Overview
- Review Process - From Request to Completion
- Review Template & Review Request Link Setup
- Review Capture Form
- Internal Reviews Report
Version 15.1 and 15.2
- 15.1 Overview
- Assign Service Call to Crew
- Create a Recurring Service Call
- 15.2 Overview
- Add a Crew to a Dispatch Board
- Crew - Impact to Reports
Version 15.0
- Report Dashboard Overview
- Report Widget Attributes
- Customize Report Dashboard
- Customize Report Widget
- Report Widget List
- Report Widget List with Definitions
Version 14.0
Version 13.0
- Version 13.0 Overview
- Version 13.0 Video Library
- Tags
- Saved Searches
- Customer Record Enhancements
- Dispatching - Dynamic Arrival Windows
Version 12.0
- Version 12.0 Overview
- Calendar View Permissions & Settings
- New App Calendar View Overview
- How to Activate New Calendar from the App
- To Do List - App Overview
- Drag and Drop Overview
Dispatching Phase 2
Dispatching Phase 1
- New Create Service Call Display Overview
- Dispatching Phase 1
- Customer Summary Boxes
- How to Activate New Create Service Call Display
- Customer Search from Tool Bar
- Invoice Search from Tool Bar
Version 11.0
- Version 11.0 Summary
- Do Not Service
- Dispatch Board Overview
- Receive Daily Service Call Email
- Attach Files to Invoice
- Ability to set Purchase Order number during Service Call creation to automatically update the Invoice
Version 10.4
- Version 10.4 Overview
- Repair Financing
- Contactless Invoicing
- Dashboard Report - Technician Leaderboard Drill Down Report
- Customer Confirmation of Appointment
- Performance Improvements - Invoice & Customer Records
Version 10.0
Version 9.0.9
- Technician Performance Report - Remove Revenue Impact
- Disable Sending Copy of Invoice to Company
- Diagnostic Fees - Allow Zero Time Allocation
- Copy the Company via Text when Invoice is Sent to Customer
- 9.0.9 Overview
- Reconciliation Report
Version 9.0.6
- App - Files Not Sync'd
- App - Ability to convert Invoices and Proposals to a PDF
- App - Added Service Location Description on Customer Record
- ESM - Ability to Change Accepted Proposal
- ESM - Add Equipment Brand to Proposal Title
- ESM - Display Acceptance Date on Proposal List
Version 9.0
- 9.0.2 Release
- Version 9.0 Overview - Summary
- 9.0 - New Feature Summary
- Service Agreements - Multiple Locations Overview and Other Issues
- How to Export in 9.0
- 9.0 Expectations