Below is a video demonstration and discussion about the To Do List functionality that will be available later this summer.
Towards the end of the video we discuss "the scope" of the To Do List. Specifically, we asked the question - to whom does the To Do List belong to - the person or the company. If the To Do List is intended for the person, then this would be a private list intended for each user on the software (while we were planning this for Command Center users, this could be applied to the technicians as well).
If the To Do List is intended for the company, then we need to have the concept of assigning the To Do List item to a person (admin or tech).
What do you think? Is this functionality best served for an individual person, or something that is best for the company?