Article last updated: 9/10/2024   - changes from the previous update are in red.

In between numbered versions of the software, we are constantly making updates - whether it is to fix a bug, enhance functionality or add new functionality. This page will be updated daily to provide an update on bugs the team is fixing and on minor enhancements that are being developed.

Please note that we are reporting on system-wide issues/enhancements only.  Issues that are happening to just a specific client are communicated directly with that client on an one-on-one basis.

Please check this frequently as it will change often. 

Click here to view the Archive of past updates.

September 16th

Version 18.0 - Telephone Integration

Bugs Fixed

• ESM - PDF Attachment displays all options when only one is desired
  
• Email Variables from app are not converting to data when email is sent

September 3rd

Bugs Fixed

• Accepted ESM Proposal Invoice - Sales Tax should not be rounded for newly added items
  
• Random issue - completed calls not showing on the app
• Apply now button appearing on invoice when the settings is disabled
• Random Invoice issue - No Total Amount Due Displayed
• Phone App - incorrect date for the invoice payment
• App - General Appointment Issue
• Send appointment confirmation when scheduling a service call from app
• Service call display issue
• Random Issue with Diagnostic Fee
• Invoice's Service Call Type Not Automatic after accepting the ESM Proposal
• Unable to update Pre-defined Complete System Series Image
• Customer Record - Remove Cell Number
• Leaderboard - Service Sales not accurate in certain situation
• Sync and Crash Issues
• iPhone/iPad App - Automatic Appointment Sync Issue
• Revenue by Lead Source - Circle Graph and Bar Graph should have different views
• Random issue - unable to add a secondary tech to the service call
• Random issue - 2-Way Text - Group conversation/thread for Techs
• Random issue - Duplicate proposal appearing in the email body
• Random issue - Proposal did not update correctly after Syncing
• Automation Report - # of Email sent/delivered wrong value
• Random issue - Payment marked as paid without processing the full amount
• Random issue - Variable not showing correctly on email sent from tech's tablet
• Service Call Report - Misalignment of the labels

Maintenance

• App Fix for Android 15 Update
• Google Play - Target API level requirements
• App - Add new note - popup not to standard
• App - Customer Record - Send Diagnostic - button should be green
• App - Diagnostic - Select checklist - not to standard
  
• App - Diagnostic Signature
• App - Diagnostic - Send Email - not to standard
  
• App - Diagnostic Page - Not in 3 dot menu
• App - Customer Select Location Popup Issues
• App - Switch Location - No Spinner
• App - Edit System Popup Not to Standard
• App - Edit Equipment - Not to Standard
• App - Create New System - Not Standard
• App - Add Equipment - Not to Standard
• App - Equipment List - Columns
• App - Text Invoice - Multiple Issues
• App - Email Invoice - Multiple Issues
• Add Customer Name in SA Invoice Email
• Dashboard Invoice Revenue - Add Filter
  
• Optimize - Customer Sync, Monthly Calendar, Calendar
  
• Search using location name when creating service call
• Auto-populate Address when adding customer from Calendar

* Definitions

Updates Completed By Dev Team

The development team has completed their initial development.  At this point the testing team is confirming the fix was done according to the specification and that no other areas of the software were impacted as a result of the update; i.e. we didn't break something else in the process.  If there are any issues, they are fixed.  Once all issues are fixed, then the update will be slotted for the next available release.

In Progress

These are updates where an internal deadline has been set for the development team to deliver the update to the testing team.  The internal deadline can be anywhere from a couple days to a few weeks.  However, since there is a deadline it is on the schedule and the team is committed to its completion.

Design Phase

These are updates where we are writing the specification for how the system should behave.  In addition, in this step we create mockups so that the whole team has a visual representation of how the screens will look and how the interactions will work.  Please note that not all updates that enter the Design Phase will move to the In Progress status.