We are excited to announce the release of Athena Tune Up Scheduling (Beta) 🎉

This is the second AI-powered solution under Athena, following the launch of P3 ID Pro.

And this is just the beginning… more Athena solutions are coming soon 🚀

Athena Tune Up Scheduling is built to help dealers book more tune-ups automatically, without adding more workload to the office team.

What Is Tune Up Scheduling?

Athena automatically calls homeowners when their tune-up is due.

Instead of waiting for customers to call in, Athena proactively reaches out, offers real available time slots, and books the appointment directly into your live P3 Dispatch Calendar.

She follows your business rules, including:

✅ Calling hours
✅ Retry limits
✅ Technician capacity
✅ Appointment type rules
✅ Scheduling and optimization settings

Athena does not overbook. Everything is controlled by your configuration.

📞 What Happens During the Call?

During the conversation, Athena:

1️⃣ Identifies the customer and confirms the purpose of the call
2️⃣ Offers real-time available tune-up slots
3️⃣ Books the selected appointment directly into Dispatch
4️⃣ Automatically saves important notes to the customer record

No manual entry. No double work. No missed information.

Your office staff does not need to touch the appointment.

🗓 What You Will See Inside P3

After Athena books the appointment, everything appears instantly inside your system.

🔹 Appointment Calendar

✔ Correct technician assigned
✔ Proper time slot selected
✔ Correct service call type applied
✔ Visible immediately in Dispatch

Athena books directly into your live calendar, just like a CSR would.

🔹 Customer Record and Service Call/Appointment

✔ Notes saved as a Forever Note
✔ Visible to technicians and office staff
✔ No manual note entry required
✔ Reduces missed instructions and liability

Important details from the call are automatically documented and stored.

📊 Why This Matters

Athena helps dealers:

🚀 Increase tune-up bookings
📞 Reduce manual outbound calls
⏱ Save office time
📈 Improve consistency and follow-up
📋 Track measurable campaign performance

Dealers can see:

• Who answered
• Who booked
• Who declined
• Overall campaign results

Everything is transparent and trackable.

🧪 Beta Release & Feedback

Athena Tune Up Scheduling is currently in Beta.

We are actively monitoring performance and continuing to improve the experience. Your feedback is extremely valuable to us.

If you have suggestions, observations, or ideas for improvement, please reach out to your Account Manager.

We appreciate your partnership as we continue refining and expanding Athena’s capabilities.

🎧 Hear Athena in Action!

Listen to a real example of Athena calling a homeowner, booking a tune-up, and saving important notes automatically to the customer record.

🖥 See the Results Inside P3

Below is an example of how the results appear inside P3 after the call:

Appointment Calendar:


Customer Record:

What’s Next for Athena?

Athena Tune Up Scheduling is only the second solution under Athena.

We are continuing to expand Athena’s AI capabilities inside P3, with more intelligent automation tools coming soon.

Stay tuned. This is just the beginning.