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  1. P3 Help Desk
  2. Product News and Updates
  3. Version 18.13

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Version 18.13

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  • 18.13 - Overview
  • Recurring Billing Restructure
  • Remove Email Address from Bounced List
  • One-Click - Improved Email Log and Opened Email Drilldown in Automation Report
  • One-Click - Automation - Option to send to Extended Contacts
  • One-Click - Call Handling Options for Unanswered Calls during Weekends
  • One-Click - Service Agreement Dashboard - Dismiss Lost Renewal
  • One-Click - Lost Renewal Drilldown
  • One-Click - Optional Credit Card Authorization Number field on Credit Card Payments
  • One-Click – General Appointments – Add Timestamps for Status Updates
  • One Click – Service Call Info Icon – Manually Send Appointment Confirmation and Reminder
  • One Click - Customer Record - Service Location Status Management (Active/Inactive)
  • One-Click - ESM Proposal - Add Lost Reason when Proposal is Marked as Lost
  • One-Click - Phone Numbers - Enhanced validation for Copy-and-Paste Support
  • One-Click - Payment Report - Show more results in a single page
  • One-Click - Two-Way Texting - Mark All as Read
  • One Click - Search Bar - Preserve Search Value When Toggling Between Customer and Invoice
  • One Click – Calendar - Drag and Drop Call to Another Date
  • One Click – Phone App - Add Contact Info
  • One Click - Customer Record – Shortcut to Close a Service Call
  • One Click - Customer Record – Require Reason When Setting “Do Not Service”
  • One Click - Calendar – Permanent Time Block Option
  • One Click - Delete Log Report – Export Option and Customer Name Filter

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