The primary focus of version 18.8 is to strengthen the internal infrastructure of our app on the current platform, with a particular emphasis on Apple iOS. This ensures that the App will continue to run on relative devices.

We also threw into the mix some quality of life improvements in managing Flat Rate Data, Dispatching Data, and Reporting. This will help with efficiency with daily operations and software usage. We also imposed modern software standards on different parts of the software.

Lastly, we fixed some bugs related to Online Payments, Recurring Billing, Dispatching Calendar, and Two-Way Texting.

Bugs Fixed

• App name is not consistent in device settings pages (13180)
• iOS Apps - Unable to enter negative amount when Editing Repair Tasks (14456)
• App - Edit Invoice - Design standard issues involving labels, window pop-ups, warnings, and messages (12719, 12725, 12720, 12722, 12724, 12700)
• Email Template List - Edit Criteria - Data Type is not searchable (13992)
• Toolbar Search - Prompting to select address when there is only one available (14322)
• QuickBooks - Exported Invoice displays does not display After Hour pricing (14124)
• Edit Customer Email Address - No warning when Email server is down (13871)
• Failed Online Payment Attempts not being recorded in Invoice Change Log (13690)
• Two-Way Texting - Updating Technician number with a number that has an existing thread creates a new thread instead of merging (14392)
• Customer Record - New Credit Card section does not have a Zip Code field, and is not displaying correct card logo (14092)
• Re-Opened Call after being canceled is not displaying on the Calendar (14455)
• Calendar - Customer Information not showing on Service Call (14412)
• Removed Customer Record and Service Location due to Merge is not recorded in the Delete Log (14438)
• CSR Dashboard Inbound Report - Throws Ajax error when using Customer Date filter (14443)
• External Review Report - Automatic Customer Lookup when linking Google Reviews to a call is not providing best search results (14412)
• Random 500 Server Error when Editing What's Included on ESM Proposal (14451)
• Unable to adjust Service Call Duration and getting incorrect warning message (14430)
• Random heavy latency in different Invoice Pages (14407)
• Monthly Billed Service Agreement - Recurring billing fails to generate when a service agreement is created and backdated on the same day the billing is expected (14444)
• Customer Record - Service Location Count does not update after deleting a Service Location (14471)

Maintenance

• Command Center - Three-line menu icon to collapse left-hand navigation panel (13213)
• My Dashboard - Revenue Widget: Added “Last Week” and “Yesterday” Filters (14374)
• Customer Record Invoice Table – Option to Hide System and Email Sent Columns (14037)
• Repair Task Summary Reports - Repair Page filter (13298, 13299)
• Service Call Type Page - New filters, Updated Filter Format, and ability to Search (14024, 14107)
• ESM - Modify Install Materials Category Name (13816)
• Manage Install Materials Page - Material Category Filter and Ability to Export (13313)
• Equipment & Materials Sold Report - Filter by Type, and Cost Column (13300)
• Appointment Survey Category Types and Question Order (13954)
• Timesheet - Hour calculation broken down in "hours" and "minutes" (13791)
• Diagnostic Fee Page - New filter format and updated default filter (13977)