Version 17.0 is focused on Business Automation. With this functionality companies will be able to setup Automated Campaign and Business Rules that trigger the Broadcast of Email & Text Templates to your Customer base. With this functionality you will be able to do things like send a weekly email to Customers with overdue invoices, send a promotion to customers that have not scheduled a service call in 2 years and much, much more.

• Email Communication Update
• Software Survey - Phase 1 Enhancements
• Version 17.0 Overview
• Service Agreement - Quarterly Billing
• Report - All Invoices not linked to a Service Call
• Add Snapshot for Revenue by Service Call Type
• Ability to tie an Invoice created by Admin to a Technician
• Add secondary phone number when adding new customer via Calendar
• Display the File Description in the Upload File table
• Display Grand Total Owed for all locations as well as individual location
• Ability to include the ESM Proposal PDF as attachment (like invoice)
• Ability to Sync Proposal from Proposal Page
• Labor Warranty Field
• Ability to Attach Files from either the Upload File section or straight from device
• Add back button to the Service Call after payment
• Ability to send multiple diagnostics without an invoice
• Ability to put Diagnostic images into the Upload File section
• Add Button on Diagnostic to go straight to Invoice
• Add Save/Sync buttons on the Diagnostic Report page
• Ability to email images from Upload File section
• App - Ability to add Customer Record Tags
• Display Forever Notes on Customer Details
• Make Service Call Description and Tech Notes copyable
• Make Address a hyperlink and will give three options: View Map, Get Driving Directions and Text Address to Technician Cell
• Hyperlink Customer's Phone - Click to Dial