The primary focus of version 18.10 is a major Android app update to meet Google Play’s latest target API level requirements, ensuring better performance, stronger security, and long-term compatibility for our users.

In addition, we resolved several issues on both Android and iOS to improve stability, syncing, and overall performance—delivering a smoother and more reliable experience across both platforms.

This release also includes multiple fixes in the Command Center, addressing QuickBooks syncing delays and integration errors, Company Dashboard loading issues, Calendar display problems, telephone integration issues, increased invoice summary printing limits, and missing ESM images on email—ensuring more consistent and reliable performance.

Fixed Android Issues

• App update to meet Google Play's latest target API level requirements, ensuring improved performance and security. (14702)
• Android Phone App cannot apply a discount using a negative value on an invoice. (14529)
• Sync issues due to special characters entered in the System's Name/Description. (14369)
• Photos disappear after switching from landscape to portrait mode. (14542)
• Save icon not responsive when retrying photo capture in mobile app. (14568)
• Installation date saves one day earlier than entered. (14530)
• Invoice pricing changes to SA rate after creating a new estimate when the customer is not enrolled in a Service Agreement. (14803)
• Saving a Scorecard clears it from the screen. (14905)

Fixed iOS Issues

• SA Dashboard upcoming renewal flag not updating when created from app. (14711)
• App crashes when creating an invoice in the legacy calendar view. (14639)
• Technician unable to access invoice via Dispatch Calendar. (14735)
• Sync issues due to special characters entered in the System's Name/Description. (14369)
• App crashes during proposal acceptance. (14646)
• Invoice created in app not reflected in Command Center. (14715)
• Service call not showing on the technician's app. (14701)
• Invoice displays an incorrect customer address. (14687)
• Saving a Scorecard clears it from the screen. (14905)

Fixed Command Center Issues

• Delays when syncing invoices to QuickBooks. (14874)
• QB Sync Error – Existing repair task should sync as update, not insert. (14827)
• QB – Old invoices displaying despite sync from specific date selection. (14834)
• Error when deleting customer contact. (14610)
• Technician KPI & Leaderboard dashboard widgets stuck on “Loading.” (14813)
• Open calls list not displaying on right side of calendar despite setting enabled. (14653)
• Repair vs Replace - Scorecard cannot email from the Command Center (14906)
• Cost Benefit Analysis - Cannot email from the Command Center (14907)
• System error when Editing a proposal with Tags (14590)
• ESM - Equipment Images are not Displaying when Emailed (14695)
• Invoice Summary Report - Unable to print over 100 entries (14793)

Fixed Telephone Issues

• Calls are not clearing from the Active Calls Tab when browser tab is refreshed while call is on-going (14768)
• Green telephone symbol is always showing even when there are no incoming calls due to browser tab being refreshed when there is an incoming call (14765)
• Color coding of callboxes are inconsistent (14864)
• Unable to call a number when clicking from the Call List (14909)
• Interoffice calls - Caller ID of a team member is displaying as Unknown (14695)