In this video we cover how to customize the Review Capture Form. This is the actual form upon which the customer will complete the review - provide the star rating and optional comments.
On the Review Review Capture Form you can embed personalization variables to add specific information about the service call to the customer including:
- Appointment Date
- Location Address
- Technician Name
- Technician Photo
- If the Technician does not have a photo, but the personalization variable is used on the form, then nothing will appear - no placeholder or anything - just a space.