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Average Call Time

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Brian Starzec
  • Updated
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This report displays the average call time by CSR for the time period selected.

Displays

  • Tabular
  • Graph

Drill Down

Clicking on the value in the report will take the user to the Call Log Report for the Time Period.

Available Time Periods

  • Day
  • Week
  • Month
  • Year

Screenshots

Example Report - Graph View

Average Call Time - Graph View.png 

Example Report - Tabular View

Average Call Time - Tabular View.png

 

 

Notes:

  • Please don't hesitate to provide suggestions on how to improve the report or new reports that will help you manage your business.

 

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