This release delivers key enhancements focused on pricing accuracy, timestamp reliability, and overall platform stability. A major addition in this update is the ESM Complete System Price Recalculation feature, which adds the ability to recalculate complete system pricing based on the individual equipment pricing - ensuring totals remain accurate and fully aligned with the components chosen. We’ve also improved our Time Zone and Timestamp Consistency, giving users better control of time zone settings and ensuring all timestamps from both the Command Center and the Apps are consistent and accurate across devices.

In addition to these highlights, this release includes targeted fixes across the App and Command Center to support smoother day-to-day operations and reduce user-impacting issues.

Major Update:

• ESM Complete System Price Recalculation

• Unified Time Zone Setting and Accurate Timestamp Conversion

Bugs - Apps:

• Invoicing - Customer Name Not Displayed on Invoice (15283)

• Dispatching - Call Duration Not Adjusting Automatically When Completed Early (15265)

• Multiple iOS and Android Crash Errors (15275)

• Calendar - Call Temporarily Disappears for 2–3 Seconds After Completing a Call on Technicians’ iPads (15308)

• Invoicing - Format issue in Proposal's Invoice Description when Proposal is accepted from iPad (15178)

Bugs - Command Center:

• ESM Proposal - AHRI Search when building a proposal does not return any result (14630)

• ESM Proposal - "Accept" button appears on an Emailed Draft Proposal allowing user to accept disregarding Draft status (14510)

• ESM Proposal - Formatting issue - Misplaced Sections in the PDF version of a Proposal (14763)

• Telephone - Calls fail to initiate when clicking a Phone Number link in the Create Service Call page (15242)

• Open Call List - Unable to Delete Open Calls When Using “Leave Tune-Up as Not Completed” Option (15301)

• SMS - Main Text Log and Customer Text Log not showing "Skipped" delivery status for opted-out customers (15242)