Starting with 11.2, companies can now create Rich Text Emails that include formatting like - different font styles, bold, italics, bullet points, numbered bullet points, block quotes and putting information into tables.
This functionality is available for All Email Communications.
For each Email Communication there is a control that allows companies to switch between the current Plain Text email and Rich Text emails. You can toggle back and forth, but the software will only send the version that is currently selected.
- It is strongly recommended to use the "Send Text Email" Link before switching fully to the Rich Text format to confirm how the information in the setup Email Text box will actually appear when emailed. Email Programs handle Rich Text differently, so it is important to verify its appearance before using on a day-to-day basis.