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Add Email Address to Calendar Appointment Details Popup

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Brian Starzec
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Starting with 11.0, companies can elect to display the email address of the customer in the calendar appointment details popup.   There is a new setting that controls the display and once activated, the email address will display in the Contact Info section in the popup.

Video Demonstration

Instructions - How to Activate Setting

  1. From the Command Center, click on Settings
  2. Under the Dispatching Settings section, click on General Settings
  3. In the Calendar Display Settings, change the setting "Show Customer Email Address in the
    Calendar appointment details popup?", to "Yes"
  4. Click Save

Notes

  • Since this is a new setting, as a default, it will be turned off for all companies when 11.0 goes live.
  • This setting is a company-wide setting, not a user-specific setting

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