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    Brian Starzec

    The tech can view previously completed appointments by clicking on the "Completed Calls" tabs from their schedule page.  If the tech did not complete the call, then the call is technically removed from their view with the idea that the tech should be focused on the current day.  That being said, if the tech did not complete the call, he can still go to the customer details to view all information, invoices, diagnostics, etc from the call.

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