Dispatch Basics Training
- 1:25 - How to add customer using the shortcut key
- 1:48 - Customer Name and QuickBooks
- 2:26 - Phone/Cell number
- 2:34 - Tagging Cellphone number as "CELL"
- 3:03 - Billing Term
- 3:48 - Comment
- 4:08 - Company Name and Customer Type
- 5:16 - Lead source
- 5:35 - Invoice Template
- 6:13 - Active Status
- 6:39 - Billing and Service Location address
- 7:40 - Sales Tax Code
- 8:32 - Duplicate Check
- 9:11 - Customer Record - different areas of Information
- 10:12 - Edit the default setting
- 10:47 - Multiple locations
- 11:10 - How to Add service location
- 12:50 - Map Coordinates
- 13:45 - Dispatching calls using toolbar
- 14:00 - Choosing a technician
- 14:58 - Finding a customer
- 15: 32 - Arrival window
- 16:20 - Diagnostic Fee
- 16:30 - Status
- 16:46 - Lead source
- 18:15 - Service Call Description
- 18:35 - Note field
- 20:45 - Modifying Service call
- 21:09 - Appointment link
- 21:30 - Day/Week/Month Tab
- 24:40 - Status Color
- 25:14 - View Call in a Map
- 26:10 - Recap
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